Privacy Policy

Carvise is an independent automotive advisory platform that helps drivers understand vehicle issues and repair quotes through AI-assisted analysis validated by automotive experts.

For any privacy-related question you can contact us at contact@carvise.ai.

• Account data: name, email and authentication identifiers when you create an account.
• Request data: vehicle information, documents, repair quotes, photos and messages you submit for review.
• Payment data: billing details processed through our payment provider. Carvise does not store full card numbers.
• Technical data: IP address, device, browser and basic session information required to keep the platform secure and operational.

• To deliver the diagnostic and quote-review services you request.
• To authenticate you, secure your account and prevent fraud.
• To process payments and issue invoices.
• To communicate with you about your requests and our service.
• To comply with our legal obligations.

We process personal data on the basis of (a) the performance of the contract when you order a Carvise service, (b) your consent for optional cookies and marketing, (c) our legitimate interest in securing and improving the platform, and (d) our legal obligations.

Your vehicle information, documents and reports are only accessible to you and the reviewing expert. We never share data with garages or third parties without your explicit consent. We rely on carefully selected service providers (hosting, payment processing, customer support) acting as processors under contract.

We keep your data only for as long as necessary to provide the service and meet legal obligations (such as accounting requirements). You can request deletion of your account and associated data at any time.

Under the GDPR you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. You can exercise these rights by contacting us at contact@carvise.ai. You also have the right to lodge a complaint with your local data protection authority.

Carvise uses strictly necessary cookies by default and only activates analytics or marketing cookies with your consent. See our Cookie Policy for details.

We may update this Privacy Policy from time to time. Any material changes will be communicated through the platform.