Frequently Asked Questions

No. Carvise is an independent automotive advisory platform.

We help you understand vehicle issues and repair quotes before you make a decision. Our goal is to provide clear, expert-reviewed advice — not to sell you unnecessary repairs.

No. AI helps structure and speed up the analysis, but final recommendations are reviewed by an automotive expert before being delivered to you.

Carvise combines technology with real human expertise to provide clearer and more reliable advice.

Carvise initially focuses on Belgium and Luxembourg, where our experts know local pricing, parts and labour norms.

Expansion to additional European markets is planned for the future.

Yes. You may upload repair quotes, invoices, service history, dashboard photos, videos and any other vehicle-related document. The more context you provide, the more precise the analysis.

For diagnostic requests, you typically receive an AI-assisted preliminary insight within minutes.

Full expert-validated reports are usually delivered within 24 hours on business days.

Yes. Every report includes a follow-up channel where you can message the reviewing expert for clarification — within the scope of the original analysis.

Yes. Depending on the situation, we may help coordinate the actual repair through trusted partner garages and follow the work on your behalf.

For diagnostic requests, you can submit your issue and receive a light preliminary AI insight before payment. Payment is required to unlock the full expert-reviewed analysis and recommendations.

For repair quote analysis, payment is required before the analysis begins, as this is a premium expert-reviewed service.

No. Carvise is pay-per-request — you only pay for the specific service you order. There are no monthly subscriptions or hidden charges.

Yes. Your vehicle information, documents and reports are only accessible to you and the reviewing expert. We never share data with garages or third parties without your explicit consent.