FAQ

Frequently Asked Questions

12 of the most common questions about Carvise — independence, service, pricing and data privacy.

01 · 3 questions

About Carvise

Who we are and how we differ from a garage.

Is Carvise a garage?

No. Carvise is an independent automotive advisory platform.

We help you understand vehicle issues and repair quotes before you make a decision. Our goal is to provide clear, independent automotive advice — not to sell you unnecessary repairs.

Are the recommendations made only by AI?

The free Carvise report is generated by AI and has not been reviewed or validated by an automotive expert.

If you want a human review, Expert Validation is available as an optional service for €29.

Which countries are supported?

Carvise initially focuses on Belgium and Luxembourg, where our experts know local pricing, parts and labour norms.

Expansion to additional European markets is planned for the future.

02 · 6 questions

Using the service

Submitting requests, documents and follow-ups.

Can I upload repair quotes?

Yes. You may upload repair quotes, invoices, service history, dashboard photos, videos and any other vehicle-related document. The more context you provide, the more precise the analysis.

Can I get my technical inspection report analyzed?

Yes — Technical Inspection Analysis is one of our three free AI services.

Upload your inspection report and the AI explains each defect, the affected system, how urgent it is, what should be repaired soon, what can be monitored and what to do next.

Do you work with companies and vehicle fleets?

Yes. Carvise supports both individual drivers and companies managing vehicle fleets.

Fleet pricing is agreed individually based on fleet size, volume and requirements — contact us at contact@carvise.ai to discuss your fleet.

How long does a review take?

Your free AI report is generated within minutes of submitting your case.

If you add expert validation, the validated report is usually delivered within 24 hours on business days.

Can I speak to an expert about my report?

The free AI report does not include contact with an expert.

If you want to discuss your case directly, book a 30-Minute Expert Consultation (€49) — that is the dedicated service for speaking with an automotive expert.

Can Carvise help organize repairs?

No. Carvise is currently an advisory service.

We do not carry out repairs or arrange them through a garage partner network. We give you an independent analysis so you can decide what to do next.

03 · 3 questions

Pricing & payment

How billing, refunds and confidentiality work.

When do I need to pay?

You never pay to receive an AI report. All three analyses — Vehicle Diagnosis, Repair Quote Analysis and Technical Inspection Analysis — are free (€0).

You only pay if you choose a human service: Expert Validation (€29 per case) or a 30-Minute Expert Consultation (€49).

Are there hidden fees or subscriptions?

No. Carvise is pay-per-request — you only pay for the specific service you order. There are no monthly subscriptions or hidden charges.

Is my data confidential?

Yes. Your vehicle information, documents and reports are only accessible to you and the reviewing expert. We never share data with garages or third parties without your explicit consent.

Still have a question?

We're happy to help personally.

If your question isn't covered above, send us a message — a real member of the Carvise team will reply within a few business hours.