How It Works

How Carvise Works

Carvise combines AI-assisted analysis and human automotive expertise to help drivers better understand vehicle repairs and repair costs.

The Process

Five steps from request to clear recommendation.

  1. Step 1

    Create your free account

    Create your Carvise account and securely access your customer dashboard.

    You can:

    • Manage your vehicles
    • Submit cases
    • Follow case progress
    • Access all your reports
  2. Step 2

    Submit your case

    Choose the type of case that matches your situation and add the relevant details.

    Your submission can include:

    • Vehicle make, model, year and VIN
    • Symptoms, noises or warning lights
    • Repair quote, technical inspection report or service history
    • Photos, videos or audio recordings

    You can submit a Vehicle Diagnosis, a Repair Quote Analysis or a Technical Inspection Analysis.

  3. Step 3

    Get your free AI report

    Our AI analyzes your case and generates a structured report — available instantly in your dashboard to view and download as a PDF, for free.

    • Generated by Artificial Intelligence. This report has not been reviewed or validated by a qualified automotive expert.
    • No expert validation and no admin approval are required for the free AI report.
  4. Step 4

    Expert validation (optional, paid)

    Want more certainty? After your free report, you can purchase validation by an automotive expert.

    The expert reviews your files, AI report, vehicle details and VIN, then helps you:

    • Better understand the situation
    • Prioritize repairs
    • Avoid unnecessary expenses
    • Decide whether repairing the vehicle is economically reasonable
  5. Step 5

    30-minute expert consultation (optional, paid)

    You can also book a 30-minute call with an automotive expert who has the full context of your case:

    • Your uploaded files
    • Your free AI report
    • Your validated report, if you purchased one
    • Your vehicle details and history

    Carvise never sells or arranges repairs — the decision stays entirely yours.

Request Types

You can submit

Vehicle Diagnostic Requests

Describe a problem with your vehicle.

Examples

  • Dashboard warning lights
  • Strange noises
  • Engine issues
  • Starting problems
  • Performance issues

You may also upload photos or videos.

Repair Quote Analysis

Upload a garage repair quote to receive an independent review.

We analyze

  • Pricing consistency
  • Repair relevance
  • Potentially unnecessary repairs
  • Possible alternatives
Turnaround

From upload to clear next steps.

A realistic timeline for what happens after you submit a request — most reviews are delivered the same business day.

  1. 1

    Submission received

    You submit your vehicle problem, repair quote or technical inspection report through your secure dashboard.

  2. 2

    Free AI report

    Documents are structured automatically and your free AI report is generated.

  3. 3

    Optional expert validation

    Only if you purchase it (€29), an automotive expert reviews the case and adds technical comments and recommendations.

  4. 4

    Follow-up

    Add expert validation (€29) or book a 30-minute expert consultation (€49) if you want more certainty.

Good to know

Quick answers before you submit.

Do I need to know what's wrong with my car?

No. Describe what you're experiencing in plain language — noises, warning lights, behaviour. Our system and experts will structure the rest.

What formats can I upload?

PDFs and images of repair quotes, invoices, service history, dashboard photos, short videos and audio recordings of the noise are all accepted.

What happens if Carvise can't help?

If your case is outside the scope of remote analysis (for example, requires hands-on diagnostics), we'll tell you up-front and refund the service.

Need help understanding your vehicle?

Analyze your vehicle problem, repair quote or technical inspection report for free with AI.